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Email Support
Get help via email
Send us an email and we'll respond within 24 hours.
office@terminbooking.comGeneral Inquiries
Questions about the platform
For general questions, partnerships, or feedback.
office@terminbooking.comFrequently Asked Questions
How do I cancel my subscription?
You can cancel your subscription at any time through your account settings. Navigate to your profile, select subscription management, and click cancel. You'll retain access until the end of your billing period.
What payment methods do you accept?
We accept all major credit cards and debit cards through our secure payment processor, LemonSqueezy.
Can I change my subscription plan?
Yes! You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
How do I invite members to my band?
Navigate to your band page, click "Invite Members," and search for artists by name or email. They'll receive an invitation to join your band.
Is my payment information secure?
Yes, absolutely. All payments are processed through LemonSqueezy, a certified PCI Level 1 Service Provider. We never store your payment information on our servers.
For billing and refund inquiries, please review our Refund Policy.